Fraud FAQs

    Is outfitlander.com the sole platform where I can acquire genuine Outfit Lander products?


    Absolutely. Please be aware that outfitlander.com stands as the exclusive authorized website for purchasing authentic Outfit Lander products. In addition to our online store at ​https://outfitlander.com/

    How can I notify Outfit Lander about a potentially fraudulent website?


    At Outfit Lander, we take the issue of fraudulent websites very seriously, aiming to safeguard our customers. If you happen to come across a website that appears to be fraudulent, please promptly report it to us by emailing support@outfitlander.com. Our team will conduct an investigation and take appropriate actions to protect our customers.

    Oh dear! I suspect I've fallen victim to a deceptive website pretending to be Outfit Lander. What steps can I take?


    If you have already made a purchase from a deceptive website, we recommend taking the following actions to recover your funds:
    Contact your bank or credit card company and request a chargeback for the transaction. Present evidence that you did not receive the product or service you paid for.

    If you used PayPal for your purchase, initiate a dispute through their resolution center.

    How can I safeguard myself from future scams?

    You should always exercise caution when shopping online. Make sure to thoroughly inspect websites for credentials such as contact information, customer service details, press references, and an "About Us" section.

    When shopping with us, the simplest way to ensure authenticity is to double-check that you are on our official website, outfitlander.com, before finalizing your purchase. The online world can be unpredictable, so it's important to use your best judgment.

    Welcome to Outfitlander.com - Your Fashion Destination

    At Outfitlander, we're dedicated to enhancing your shopping experience while offering high-quality apparel for women. We understand that you may have questions about our brand, products, and services, and we're here to provide you with the answers you need.

    This FAQ (Frequently Asked Questions) page is designed to address common inquiries and help you navigate our online store with ease. If you can't find the information you're looking for here, don't hesitate to reach out to our dedicated customer support team, who are always ready to assist you.

    Please browse through the questions below to find valuable information about our store, ordering process, policies, and more. We're committed to transparency and providing you with the best possible shopping experience.

    Thank you for choosing Outfitlander.com for your fashion needs. We look forward to serving you with style and quality!

    FAQs

    1. What is Outfitlander.com?

    Outfitlander.com is an online women's clothing brand dedicated to providing high-quality apparel for women.

    2. How can I contact your customer support team?

    You can reach our customer support team through the Contact Us page on our website, or you can email us at support@outfitlander.com

    3. What types of clothing do you offer?

    We offer a wide range of women's clothing, including dresses, tops, bottoms, outerwear, and accessories. Our products are carefully curated to provide the latest fashion trends and high-quality materials.

    4. How do I place an order?

    To place an order, simply browse our website, select the items you like, choose your size, and add them to your cart. Proceed to checkout, provide your shipping information, and complete the payment.

    5. What payment methods do you accept?

    We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. We also offer payment through PayPal for added convenience.

    6. What is your shipping policy?

    All orders are processed and shipped within 7 to 15 business days of purchase, Our Shipping costs are in between 5 to 8$ and we offer free & fastest shipping on all orders over $70.

    Please refer to our Shipping Policy Page for more detailed information on shipping options

    7. Can I track my order?

    Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order's status.

    8. What is your return and exchange policy?

    Our Return and Exchange Policy Page outlines the process for returns and exchanges, including eligibility criteria and timeframes.

    9. How can I stay updated on new arrivals and promotions?

    To stay informed about new arrivals, promotions, and exclusive offers, follow us on social media and subscribe to our newsletter. ( You can find them below on footer section of the website )

    10. What if I have a question not covered here?

    If you have any other questions or concerns, please feel free to contact our customer support team, and we'll be happy to assist you. Check Contact Page for more information.