Refund & Return Policy
We offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.
Return Eligibility
To be eligible for a return, the item must be returned in the same condition in which you received it. Items must be unworn or unused, with all original tags attached, and in their original packaging. You must also provide your receipt or other valid proof of purchase.
How to Start a Return
To request a return, please contact us at info@outfitlander.com.
If your return is approved, we will provide you with a return shipping label and instructions explaining where and how to send your package.
Please do not send any items back without contacting us and receiving return approval first. Returns sent without a prior return request may not be accepted.
If you have any questions about your return, you can contact us at info@outfitlander.com.
Damaged, Defective, or Incorrect Items
Please inspect your order as soon as you receive it. If your item is defective, damaged, or you received the wrong item, please contact us immediately so we can review the issue and determine the appropriate resolution.
Non-Returnable Items
Unfortunately, we cannot accept returns for:
- Sale items
- Gift cards
Exchanges
If you would like a different item, the quickest option is to return the item you currently have. Once your return has been approved, you can place a separate order for the new item.
Refunds
Once we receive your returned item, we will inspect it and notify you whether your refund has been approved.
If your refund is approved, it will be automatically issued to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund to your account.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at info@outfitlander.com.
Contact Us
For any questions regarding returns or refunds, please contact:
Email: info@outfitlander.com